Groome Transportation

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4.6

( 16 reviews )

Travel Services, Airport Shuttles

1115 Payton Way Suite 111, Leeds, AL 35094, United States

+1 2057-190-469

Groome Transportation is a highly reliable airport shuttle service located in Leeds, Alabama, United States. With a commendable rating of 4.6 stars based on 924 reviews, Groome Transportation has established itself as a trusted provider of efficient and safe transportation to and from the airport. Whether you are traveling alone or with a group, Groome Transportation ensures punctual pick-up and drop-off, ensuring a smooth and hassle-free journey. The company offers affordable rates, with two passengers and luggage priced under $200 for a round trip. Many travelers have praised Groome Transportation for their unbeatable prices, friendly drivers, and exceptional customer service. With Groome Transportation, you can rest assured that your travel needs will be met seamlessly, allowing you to have a stress-free experience.

Amenities and More

Wheelchair-accessible entrance
Wheelchair-accessible car park

Reviews

4.6/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Himabindu paruchuri

March 22, 2024

Instead of receiving a friendly greeting from the driver, I received a scolding like a child. I boarded the shuttle 10 minutes early and we left 5 minutes prior to the scheduled depart time. I was told I was going to cause people to be late and we were going to be stuck in traffic because of me. I would have understood if I was late, but I was early. Maybe set the depart time earlier if that is a concern. Spoiler alert: We were fine and on time. Maybe there needs to be retraining on customer service. I advise doing cash tips instead of pre-tipping Edit: upgraded my review because I felt like my review was taken seriously and all of the other drivers have been great. I felt it was unfair to give 1 star because of one bad experience.

Dane best

March 22, 2024

Have used for personal transportation and for getting relatives to/from Birmingham to/from the Atlanta airport. Choosing to leave your car at the Leeds location allows you to park there instead of fighting/paying airport parking with easy access. VERY affordable and reliable.

Tish allen

March 22, 2024

I traveled round trip from Birmingham to Atlanta International airport. Driver was on time, and we encountered no travel delays during our travel time. All passengers were respectful and quiet during the trip. The shuttle stopped at both the domestic and international terminals on arrival. As outlined on their website, when departing from the international terminal, one must take the connector bus back to the domestic terminal to catch the shuttle. Currently, the connector bus drops off in the same location as the Groome airport pickup location. Each Groome bus is clearly marked with its destination. The driver has an ipad with expected passenger information. The trip costs $45 one way ($90 round trip). This was less than it would have cost to park for 1 week and pay for gasoline. Having said that, the trip cost is best for a solo traveler, since a 4-person family's Groome cost would be more expensive than driving a car. Perhaps there should be a multi-person discount to draw more couple/family interest.

Chandra

March 22, 2024

Grabbed a Groome van on the way back from the ATL airport. We had booked for a later ride but saw a van waiting. Fred was able to get us swapped over to his van to save us some time. Very easy process and comfortable ride. Will be using again! Make sure you give Fred a raise!

Katie wright

March 22, 2024

Great service. Marshall that answered the phone was excellent. His customer service skills are great. The bus drivers to and from the Birmingham and Atlanta Airport was great. Their driving skills were great. Both shuttles were early and we left on time. My first time to use (5 of us) and will definitely use again. Recommend them 5 out of 5...

Joan g

March 22, 2024

4.5 stars. 👌 We've used Groome 3 or 4 times now to get to and from the Atlanta airport. They've been equally helpful when our flight arrived early, letting us get on the earlier shuttle since there was space, and when we had bad morning traffic on the way to the Birmingham office, transferring us to the next shuttle. I'm super happy this service exists, saving my family the 5 hour round trip drive whenever we fly into ATL. For those looking to book, just be sure to leave ample time for traffic and the time change between AL/GA. Seems like there's always an accident or something on the way into ATL. My only recommendation would be to ensure drivers set their GPS or whatever on their phone before they put the van in gear instead of in the first minute driving.

Peter grinnell

March 22, 2024

Groome is the slowest and worst run company i have ever experienced. i landed at 2est and didnt arrive to my location (3hour drive) until 8pm central. 7 hours of travel is absolutely ridiculous. Saying they shuttle from atlanta to tuscaloosa is a rly good joke. they take you to their office in bham where you wait another 2 hours for a different bus which also makes 2 stops along the way. Do not use

Crist figueroa

March 22, 2024

Great experience! Rode with Groome to and from Birmingham/Atlanta. Return flight to Atlanta arrived early and Groome was able to accommodate us on an earlier shuttle. Drivers were courteous and safe.